1. Who we are
DVLAFormsOnline.co.uk is an independent UK website providing free guidance on official DVLA forms. We are not affiliated with the Driver and Vehicle Licensing Agency (DVLA), the Driver and Vehicle Standards Agency (DVSA), or any UK Government body.
For privacy enquiries, please use our contact page.
2. What data we collect
We collect the minimum data necessary to provide our service:
- Email address — if you voluntarily subscribe to our email newsletter
- Contact form data — name, email address, and message content if you contact us
- Analytics data — anonymous data about pages visited, time on site, and browser type, collected via cookies
- Technical data — IP address, device type, and browser information collected automatically by our server logs
We do not collect payment card information. We do not ask for DVLA reference numbers, driving licence numbers, vehicle registration numbers, or any personal information related to your DVLA application. Do not include any such information in a contact form message.
3. How we use your data
- To send DVLA form updates and news if you have subscribed to our newsletter
- To respond to your contact form enquiries
- To improve website content and user experience using anonymous analytics data
- To maintain the security and performance of our website
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal basis for processing (UK GDPR)
- Consent — for newsletter subscriptions. You can withdraw consent at any time by unsubscribing.
- Legitimate interests — for website security, server logs, and anonymous analytics
- Contract performance — to respond to your contact form enquiries
5. Cookies
We use the following types of cookie:
- Essential cookies — required for the site to function. Cannot be disabled.
- Analytics cookies — anonymous data to understand how visitors use the site (for example, Google Analytics). These can be declined.
You can control cookies through your browser settings. Declining analytics cookies does not affect your ability to read any content on this site.
6. Data retention
- Newsletter subscribers — data retained until you unsubscribe
- Contact form messages — retained for up to 12 months
- Server logs — retained for up to 90 days
- Analytics data — anonymised, retained for up to 26 months
7. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent at any time (for newsletter subscriptions)
- Data portability
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, use our contact page.
8. Third-party services
We may use the following third-party services, each of which has its own privacy policy:
- Google Analytics — anonymous website analytics (Google Privacy Policy)
- Email newsletter provider — used to send subscriber update emails
9. External links
This site links to GOV.UK and other external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal data to them.
10. Children
This site is not directed at children under 13. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Continued use of this site after changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related question or to exercise your rights, use our contact form.